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Frequently Asked Questions
Frequently Asked Questions
Sign up, activation and management of your user account
Why is it necessary to sign up?
How much does it cost to sign up?
What is the difference between Free and Premium Meal Plans?
I get an error message saying my account has not been activated
Why is it necessary to activate my account?
How do I activate my account?
I did not receive the confirmation email
I forgot my username
I forgot my password
How can I change my username?
How can I change my password?
How can I change my email address?
How can I receive the SOS Cuisine weekly newsletter in English instead of French?
How can I get my local grocery store listed on the "This Week's Specials" page?
I changed my mind after buying a paid subscription. Can I be refunded ?
Logging in
I cannot log in
The website never remembers my username and password, even though I checked the "Remember me" checkbox
I can log in with my username and password and the system confirms that I am connected. However, upon changing pages, the system doesn't recognize me anymore
Printing and saving
How to take advantage of the Smart Printing Features?
How can I print the recipes in my Meal Plan?
How can I print my Menus, Grocery List, Action Plan and Recipes that I received?
Is it possible to save My Menu, Grocery List, Action Plan and Recipes that I received onto my desktop?
I cannot download the sample meal plan in PDF format. How can I fix this?
My food profile
How can I change my food profile?
My menu contains ingredients that my family does not eat. How can I fix this?
How can I receive menus and recipes for a different number of servings?
Menus
How to take advantage of the "My Menu" section?
Why are some recipes repeated during the week?
I did not receive the weekly newsletter
How can I remove recipes from the meal plan?
How can I add recipes to my meal plan?
How to change some recipes from the menu?
How can I create a personalized meal plan from scratch?
I'd like to make dinner on the weekend too - how do I do that?
I don't like any of the recipes in my meal plan this week. Can I build my own?
I accidentally erased all of the recipes in my meal plan – how do I get them back?
How many different menu types are currently available?
When will the Eat Local menu be available?
Questions specific to Premium Meal Plans
ACID REFLUX / HEARTBURN / GERD
BONE HEALTHY / OSTEOPOROSIS
BREASTFEEDING
DIABETES
DIVERTICULITIS & DIVERTICULOSIS
HEART HEALTHY
HYPOGLYCEMIA
IMPAIRED GLUCOSE TOLERANCE
MENOPAUSE
PREGNANCY
RHEUMATOID ARTHRITIS
WEIGHT LOSS
Recipes
How to take advantage of the page Modify if needed?
How does the Recipe Advanced Search page work?
How can I remove recipes from the meal plan?
How can I add recipes to the meal plan?
How can I change some recipes from the menu?
How can I add recipes to My Cookbook?
How can I change the number of servings?
Where do the SOS Cuisine recipes come from?
What's so special about the SOS Cuisine recipes?
Grocery list
How to take advantage of the Grocery List page?
How can I add or remove ingredients from my grocery list?
I'm inviting friends over for dinner. Can I regenerate my grocery list to reflect this?
I'd like to prepare larger amounts of some recipes, so as to allow for lunches, or satisfy my teenagers' large appetite. Can I generate my grocery list to reflect this?
Action Plan
How to take advantage of the Action Plan page?
I edited my grocery list. Can I regenerate my action plan to reflect this?
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Recipes
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Top 10 Summer Dessert Recipes
1.
Strawberry Ice Cream
2.
Rhubarb Crumble
3.
Cherry Clafouti
4.
Grilled Pineapple with a Rum Glaze
5.
Ginger-flavoured Rhubarb Sorbet
6.
Rhubarb and Strawberry Sorbet
7.
Peaches with Marzipan
8.
Cinnamon-flavoured Peach Cake
9.
Cinnamon-Flavoured Apricot Compote
10.
Fruit Salad with Cream
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Mesure d'audience ROI frequentation par
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How to take advantage of the Smart Printing Features?
ACID REFLUX / HEARTBURN / GERD
BONE HEALTHY / OSTEOPOROSIS
BREASTFEEDING
DIABETES
DIVERTICULITIS & DIVERTICULOSIS
HEART HEALTHY
HYPOGLYCEMIA
IMPAIRED GLUCOSE TOLERANCE
MENOPAUSE
PREGNANCY
RHEUMATOID ARTHRITIS
WEIGHT LOSS
